Archives

Emergency First Aid at Work

October 17, 2015

17/10/2015 @ 9:00 am - 4:30 pm - Emergency First Aid at Work is suitable for anyone wishing to learn first aid, anyone working in an environment where injuries may occur, or anyone looking to become an Emergency First Aider in the workplace for the purposes of the Health and Safety (First Aid) Regulations 1981 and the Health and Safety (First Aid) Regulations [...]

Safeguarding and Protection of Children and Young People

October 21, 2015

21/10/2015 @ 9:00 am - 4:30 pm - This course is suitable for anyone working, or wishing to work, with children and young people. This includes child minders, nursery staff, school teachers, after school coaches and volunteers. The Children's Act 2004 places duties on a range of organisations to ensure that they have regard to the need to safeguard and promote the welfare [...]

Level 2 National Award in Fire Safety (QCF)

October 28, 2015

28/10/2015 @ 9:00 am - 4:30 pm - This qualification is suitable for anyone involved with fire safety in the workplace. This includes managers, supervisors, fire wardens and staff working in any area where there is a potential risk of fire. The Level 2 Award in Fire Safety (QCF) is accredited and recognised internationally and has been developed to protect customers, staff, brand [...]

National Award in Food Safety in Manufacturing

November 4, 2015

04/11/2015 @ 9:00 am - 4:30 pm - This course is suitable for anyone working in, or looking to work in, a food factory or bakery environment that manufactures food, handles food production and deals with food preparation. This includes managers and supervisors. This is a one day course.   The training modules included in this course cover the key syllabus of the [...]

National Award in Food Safety in Catering (QCF)

November 11, 2015

11/11/2015 @ 9:00 am - 4:30 pm - This qualification is ideal for anyone working in the catering and hospitality industry (or those about to start work in the industry), this includes managers and supervisors. The Level 2 Award in Food Safety in Catering is accredited and recognised internationally and has been developed to protect customers, brand reputation and profits. This is a [...]

Emergency First Aid at Work

November 14, 2015

14/11/2015 @ 9:00 am - 4:30 pm - Emergency First Aid at Work is suitable for anyone wishing to learn first aid, anyone working in an environment where injuries may occur, or anyone looking to become an Emergency First Aider in the workplace for the purposes of the Health and Safety (First Aid) Regulations 1981 and the Health and Safety (First Aid) Regulations [...]

Introduction to Conflict Management

November 18, 2015

18/11/2015 @ 9:00 am - 4:30 pm - This course is suitable for anyone who requires training in conflict management. It is appropriate for a wide range of sectors and is suitable for anyone who has a customer facing role, dealing with service users or the public. Conflict management is useful for people who would like a better understanding of how to prevent [...]

Introduction to Safeguarding Vulnerable Adults

November 25, 2015

25/11/2015 @ 9:00 am - 4:30 pm - This classroom based course is suitable for anyone who comes into contact with vulnerable adults as part of their work. It is ideal for Medical Centre staff, Health Care workers, Care Assistants, Home helps, Social workers and volunteers. The course would also suit people interested in a career in Health and Social Care. This is [...]

Health and Safety in the Workplace

December 2, 2015

02/12/2015 @ 9:00 am - 4:30 pm - This course is suitable for anyone working in warehousing, manufacturing, retail, food premises, schools, nurseries, office environments. The course teaches learners that health and safety is the responsibility of everyone including contractors, visitors and suppliers. This is a one day course.   Health and Safety in the Workplace teaches learners: What is meant by health [...]

Introduction to Customer Service

January 6, 2016

06/01/2016 @ 9:00 am - 4:30 pm - This course is suitable for anyone working, or preparing to work, in a customer service role where using the telephone or dealing with people face to face is part of their job. This is a one day course. This qualification covers: The principles of customer service, How to meet customer expectations, The importance of appropriate [...]